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FREQUENTLY ASKED QUESTIONS

See below for a list of our most frequently asked questions......

  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • Can a participant use their NDIS funding to attend your workshops?
    Yes. An NDIS participant can use their NDIS funds to attend our workshops. They can also use their NDIS funding if they require a KB Infinity Support Worker to support them to attend our workshops.
  • What times are the workshops usually held?
    We normally hold our workshops on Tuesdays and Thursdays, with two sessions each day. These sessions are 9.30am to 11.30am and then 12.30pm to 2.30pm.
  • Where are you located and is there parking?
    We are located at Suite 506/5 Emporio Place, Maroochydore, QLD, 4558. There is parking available at the front of our premises and also in the formal car park at the rear of the building.
  • Can I bring my own Support Worker with me to attend a workshop/ event?
    Yes, you can certainly bring your own Support Worker with you to attend our workshops events. However we can also provide a Support Worker for you if required. We will require prior notice if you require a KB Infinity Support Worker. Details on booking a Support Worker can be found on our Online Booking forms for our workshops/ events.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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